Resolve w/s customer claims with Sales & Operations
Alipay banking allocations
Calculate agents commissions
Obtain approval for customer claims
Calculate Rainbow swaddle donations
Document processes
Follow up outstanding debtor payments
Qualifications
1 to 3 years of experience in a billing environment
Strong understanding of Microsoft applications
Accounting or Finance degree desire
Experience with working in the AU clients is desirable
Must have excellent verbal and written English communication skills
Demonstrate commitment in upholding core values and behavioral standards
Excellent customer service, problem solving and analytical skills
Strong command of the English language, both oral and written
Why Diversify?
Since 2012, Diversify has created a culture where its people come first.
With locations in Makati and BGC, working with Diversify means access to quality work spaces, the latest infrastructure and resources that have made them one of the leading offshore services providers in Metro Manila.
You will immerse yourself in an open, widely diverse office culture where no idea is small enough and you constantly stay engaged with each other.