The Client Services Administrator will assist the Client Services Supervisor and serve as one of the point of contact for HR-related queries. The role will perform general HR Administrative tasks including but not limited to: maintaining employment files and records as per company policy and legal regulations; updating personnel transactions in the HRIS system; provide verifications of employment; maintain HR paperwork, to include processing terminations, transfers, and job title changes.
Responsibilities
Provide strong business unit partnership and general administrative support to the HR partner teams and respond to inquiries from employees and management
Administer all personnel processes related to new and existing employees including personnel file administration, ID, and general inquiries
Ensure accurate documentation of personnel changes and additions to employee files and advises and/or forwards all changes to the HR Manager and Payroll provider
Maintains and updates 201 employee files, documentation and records of the unit Execute and optimize employee on-boarding and off-boarding processes
Process and analyze HR data for reporting purposes such as turnover tracking and headcount analysis Creation and updating of attendance reports
Assists HR Manager in ensuring timely Performance Management reviews for employee appraisals and regularization
Schedules and coordinates meetings, appointments and travel arrangements for company employees and visitors/clients
Maintain employee information and company organization chart in HRIS system
Assist the Client Services Supervisor in establishing a positive, supportive and collaborative environment and driving company initiatives that contribute to long-term operational excellence Any other task/duty as directed by client/management
Qualifications
Candidate must possess at least a Bachelor's/College Degree in Human Resources, Behavioral Science or equivalent
At least 1 year of working experience in a Human Resources role and background
Excellent English communications skills (both oral and written) with the ability to communicate with all levels of authority
Proficient in MS Office Applications (Word, Microsoft Outlook, and Microsoft Excel)
Ability to work independently is highly driven, and a team player
With pleasing personality, positive working attitude, and is customer service oriented Highly organized and keen on details
Must be willing to work in BGC, Taguig City in an early morning shift and weekend schedule
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.
