The Digital Marketing Manager manages the overall day-to-day operational and administrative tasks within the web development and digital marketing team. The position handles the creation of daily, weekly, and monthly tasks of the team, scheduling of tasks and ensures that all tasks are done on time, is at par with the quality standards and is within the budget.
Responsibilities
Will handle the Web Development Team
Provides day-to-day operational and project support to the team and the client
Will be in charge of handling team members workloads and tasks who are based around the globe
Manages clients' compliance to company systems and policies
Responsible for creation of and Management of development work, and plans out the daily, weekly, and monthly tasks of the team
Carries out daily operational duties and responsible for motivating employees; leads by example
Monitors team performance, attendance, productivity, etc. and ensures that SLAs are regularly met
Motivates and encourages employees through positive communication and create effective channels for employee feedback
Assists in the development of strategic plans for operational activity
Creates documented processes for Operations and the Web Development team overall
Formulates and implements departmental & organizational policies and operational plans & procedures to maximize output
Review and evaluate staff individual strengths and areas for improvement; produce performance reviews
Monitor and report individual and team performance through regular scorecard reviews
Provide effective coaching and perform the appropriate corrective/disciplinary action as needed
Monitor and ensure the quality of the team's outputs
Ensure that all projects and tasks are done in a timely manner and are within the identified project budget
Must be able to manage high-pressure situations and feel comfortable pushing back on stakeholders and developers to meet the end goal
Accountable to the CEO through summaries, communication updates, Asana updates
Must possess strong Leadership qualities, be assertive but friendly
Must feel comfortable making decisions of task priority without the assistance of other managers, but feel comfortable working autonomously while decision making
Must be proficient in Asana, have experience creating resource planning schedules, be accountable and comfortable reporting to the CEO as required.
Qualifications
Bachelor's Degree in Information Technology or any related course is a plus but hands on experience is better
With at least 2 years in the Information Technology and Digital Marketing industry, and a hands-on experience in team, operations and quality management
Strong English communication skills with the ability to convey issues accurately, effectively and often with empathy
Can deal effectively, comfortably, and confidently with clients at all levels of responsibility, authority, and rank
Must be willing to do ground work in order to assist the team effectively
Ability to make sound decisions, is goal-oriented, energetic, and a forward thinker who has set high standards
With proven planning and leadership skills
Must be detail-oriented, has good judgment, and should be able to think strategically
Possesses strong analytical skills and is a quick thinker
Excellent time management and organisational skills, experience in creating and using a Gantt chart is a plus Trustworthy, reliable, takes initiative, and has the ability to work independently and manage multiple projects and tasks at a time. There are often 30 tasks with the development team at any given time.
Strong commitment to service and a flexible can-do and go-getter attitude to respond to client and business needs
Exhibits a high degree of professionalism
Ability to multitask and remain calm under pressure and stress
Takes initiative and deliver solutions
Must be willing to work in Bonifacio Global City on a Morning/Shifting Schedule
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.
