Frontline Sales Representative

Frontline Sales Agent will be supports the customers to move homes easily and smoothly, or assist them when they need to review a bill for their property. The ideal candidate will have exceptional customer service skills and experience of working in a contact centre, environment or similar.

• Communicating, problem solving, and encouraging people to make informed decisions.
• Analysing initial conversations with customers to develop a recommendation of
  products, plans, and services that address their needs.
• Maintaining a customer-solutions focus at all times, to deliver the best possible outcome
  for both our customers and the business.
• Leveraging the Movinghub platform to ensure compliance is met.
• Demonstrating resilience and persistence during difficult conversations.
• Building and establishing relationships with customers with rapport and trust.
• Demonstrating high-level problem solving and objection handling.

• Has proven ability to problem-solve, with a first call resolution mindset.
• Has proven ability in supporting people to make informed decisions.
• Has high attention to detail.
• Has experience with working independently, meeting targets, and is used to a culture
  that is sales and customer service driven.
• Is trustworthy and dependable.
• Is eager to learn new skills and respond well to coaching and development.
• Enjoys an online team culture where, apart from completing your own sales, you
  contribute to the overall team and success of the business.
• Is resilient, persistent and with an inquisitive nature that has nurtured your proficient
  sales and service skills.
• Call Centre Sales
• Customer service experience in the selling/provisioning of energy, broadband, insurance
  and/or other home-related products and services
• Excellent communication skills - verbal and written

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.