Active Hiring

Inside Sales Specialist (NighShift)


We’re seeking a qualified Inside Sales Specialist to research target customers, build outbound
campaigns, respond to leads, qualify opportunities, and support the pre-sales process for our North
American sales team!

Type: Full-time
Level: Senior Level
Salary: Confidential
Date Posted: 31-05-2023


  • Develop and implement sales enablement strategies to enhance sales performance and
    drive revenue growth.
  • Work closely with sales leadership and stakeholders to understand business objectives and
    align sales enablement programs to meet those goals.
  • Work in a “pod” environment with your peers, sharing lead generation, research
    development, sales development, and sales operations tasks.
  • Collaborate with cross-functional teams, including marketing and operations, to ensure sales
    enablement programs are aligned with company messaging and offerings.
  • Monitor and report on the effectiveness of sales enablement programs and adjust strategies
  • Stay current on industry trends and best practices in sales enablement.


  • Bachelor's degree in business, marketing, or a related field (or equivalent experience).
  • Proven experience in customer success, account management, or a similar client-facing role.
  • 5-7 years working in Client Services or Operations role for BPO company.
  • Excellent English communication (verbal and written) and interpersonal skills, with the
    ability to build rapport and establish strong relationships with customers.
  • Strong problem-solving and conflict resolution skills, with the ability to navigate challenging
    situations and find mutually beneficial solutions.
  • Strategic mindset, with the ability to understand customers' business goals and align our
    solutions to help them achieve success.
  • Analytical skills, with the ability to gather and interpret customer data, identify trends, and
    provide data-driven recommendations.
  • Familiarity with CRM systems and customer success tools (e.g., Gainsight, Totango, etc.).
  • Proactive and self-motivated, with the ability to work independently and as part of a cross-
    functional team.
  • Must be willing to work on a Hybrid Setup; Office Location: BGC, Nighshift

Why Diversify?

Since 2012, Diversify has created a culture where its people come first. With locations in Makati and BGC, working with Diversify means access to quality work spaces, the latest infrastructure and resources that have made them one of the leading offshore services providers in Metro Manila. You will immerse yourself in an open, widely diverse office culture where no idea is small enough and you constantly stay engaged with each other.

Position Overview

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