The Product Catalogue Team Leader will manage day-to-day workflow and build, maintain and improve online product catalogue.
Responsibilities
Actively managing team daily workflow to meet speed and quality requirements of product uploads and product changes tickets
Quality controlling new product submissions and outreach projects to ensure product information is accurate and provide best user experience
Providing training, performance improvement coaching and leadership to team members
Preparing catalogue KPI reports
Coaching suppliers through the various product information projects
Applying problem-solving skills to troubleshooting
Quality checking new product submissions, ensuring product names, content and images are accurate, complete and comply with quality standards
Ensuring products are attributed correctly to improve site search functionality
Completing ad hoc updates to product content as requested by other departments via the merchandising ticketing system
Copywriting and editing of product content where required
Other ad hoc tasks as requested by your manager
Qualifications
Candidate must possess at least a Bachelor’s/College degree
Previous experience as a team leader, preferably in the product content creation environment
Excellent written & oral communication skills
Great attention to detail; strong problem-solving skills and organisational skills
Highly computer literate especially with Excel
SQL skills is a definite advantage
Interest and/or knowledge and qualifications in furniture, homewares or interiors
Ability to work autonomously and collaboratively
Willing to work in Bonifacio Global City in an early morning shift (6:00 am – 3:00 pm)
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.