Active Hiring

Sales and Operation Coordinator

Summary

The position involves responding to general supplier inquiries, tracking orders using Netsuite,
updating stakeholders on order status, engaging with suppliers for ordering and escalation
support, maintaining accurate information in Netsuite, and staying updated on product
knowledge and supplier processes.

Type: Full-time
Level: Mid Level
Salary: Confidential
Date Posted: 25-09-2023

Responsibilities

  • Responding to General Supplier Questions: Addressing inquiries and concerns from
    customers and suppliers regarding completed sales, providing necessary information,
    and offering support.
  • Order Tracking and Milestone Management: Utilizing Netsuite to track orders throughout
    the entire process, using tasks to monitor and update key milestones.
  • Communication and Status Updates: Keeping partners, customers, and internal team
    members informed about the status of their orders, ensuring timely and accurate
    communication.
  • Supplier Engagement and Support: Collaborating with suppliers to facilitate ordering
    processes and handle any necessary escalations during order implementation.
  • Netsuite Data Management: Ensuring that Netsuite is regularly updated with all relevant
    information related to orders, maintaining accurate records and documentation.
  • Product Knowledge and Supplier Process Updates: Staying up to date with product
    information and supplier processes to provide informed assistance to customers and
    suppliers.
  • Any other task as requested by the reporting manager.

Qualifications

  • High school graduation or equivalent.
  • Good communication skills
  • At least 1 to 2 years of experience in a similar role is preferred, demonstrating
    familiarity with supplier interactions.
  • Proficiency in Microsoft Excel for data management.
  • Prior experience in any CRM is required. Netsuite experience preferred

Why Diversify?

Since 2012, Diversify has created a culture where its people come first. With locations in Makati and BGC, working with Diversify means access to quality work spaces, the latest infrastructure and resources that have made them one of the leading offshore services providers in Metro Manila. You will immerse yourself in an open, widely diverse office culture where no idea is small enough and you constantly stay engaged with each other.

Position Overview

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