Site Content Manager

The Site Content Manager is responsible for building, maintaining, and improving the Temple & Webster category and product merchandising. 

• Implementing requested category page updates using the Content Management System (CMS)
• Using online tools to update templates that collect the relevant product information for suppliers
• Updating the in-house Industry Appendices where necessary
• Updating product attribution to improve the user search functionality
• Updating and maintaining Merch weekly reports
• Running weekly reports to identify any errors on site, e.g. empty pages and invalid URLs
• Updating Category Managers when there are product reviews which should be addressed via T&W reply
• Redirecting popular keywords to relevant content onsite
• Updating synonyms to broaden the results of onsite search
• Using online tools to add upsells/cross sells to products
• Category & Brand page updates
• Completing ad hoc updates to content as requested by other departments via the merchandising ticketing system
• Proactively identifying opportunities to improve merchandising processes and associated tools
• Liaising with internal teams to implement improvements to the merchandising process
• Other ad hoc tasks as requested by your manager

• Proficiency in using Microsoft Office applications particularly MS Excel and is tech savvy
• At least 2 to 3 years of related work experience in Content Management
• Great attention to detail; able to catch errors & suggest solutions
• The ability to learn and follow established processes for Site Merchandising
• Excellent written & oral communication skills
• Ability to work autonomously and collaboratively
• Able to adapt to a rapidly changing environment
• Proficiency with relevant analytical tools and platforms, such as Google Analytics preferred
• eCommerce / interior design / home & furniture experience preferred
• Amenable to work in Bonifacio Global City, Monday – Friday in an early morning shift

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.