- Manage a team of telesales professionals and ensure that all KPI targets are met by the team
- The role will also monitor performance to achieve growth and hit sales targets by successfully managing the sales team
- Monitor performance and conduct sales coaching and training for the telesales team’s performance improvement
- Develop and present sales strategies that will gear towards the sales growth of the company
Closed
Telesales Lead
Date Posted: 23-06-2021
Level: Mid Level
The Telesales Lead is responsible for managing a team of telesales professionals who inbound/outbound calls to ensure clear communication with all the clients of an Australian modeling agency. The role is responsible for working with the Event Manager in achieving KPI’s and targets to ensure a successful Event. The role will also provide the training and motivation to the team to reach sales goals.
Responsibilities
Qualifications
- At least minimum of 3-5 years of experience in a sales lead position
- Experience working in an Australian account is a plus
- Must have excellent oral and written communication skills
- Strong customer service skills; cool-tempered and able to take feedback from clients
- Able to motivate self and complete tasks efficiently; ensuring that all customer calls are completed daily
- Can work independently but also within a team
- Previous experience with CRM tools or MS office is preferred
- Organized, confident, and has a keen eye for details
- Compassionate toward empowering young women and interested in inspiring young model aspirant
- Helper at nature; willing to go above and beyond what is required to ensure client satisfaction
- Amenable to work in BGC in a Morning shift (9:00 AM - 6:00 PM)
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