Active Hiring

Utility Administrator (Fresh Graduates are open to apply)


The Utilities Administrator’s job is to obsess over the quality of service our residents receive through
your commitment to providing best-in-class experiences.

Type: Full-time
Level: Junior Level
Salary: Confidential
Date Posted: 14-03-2023


  • Identity, activate/onboard utility companies for each home managed by Elara Property
  • Management as well as ensure connects and disconnects are confirmed
  • Collaborate with accounting to ensure provider invoices are processed timely for payment
  • Conduct research to determine what type of utilities require activation at each property;
  • Complete account changes to include account activations with third party utility management
    company; track progress at newly acquired properties; reviews, audits, and updates utility
    account information; resolve utility disconnections and failed activations.
  • Set up auto-payments, pay bills not set up via auto-payment, update utility information in
    property management software identifying resident responsible charges and applying them to
    a resident ledger
  • Upload utility invoices and usage statements
  • Provide reports as needed to clients and internal teams, analyze and investigate excessive
    usage instances
  • Proactively communicate with residents and field staff through the service transition process


  • Must possess at least a Bachelor’s/College degree in Accountancy/ Finance/Banking/
    Administration Management or equivalent
  • The ability to prioritize based on property needs and closing dates. (Ex: Prioritize utilities for
    properties being marketed for leasing vs ones that are in the upcoming renovation state)
  • Experience in property management or utility management
  • Utility customer service and billing operations
  • Must be trustworthy and able to maintain confidentiality at all times
  • Outstanding ability to multi-task and to successfully work under pressure or tight deadlines
  • Highly organized, detail-oriented, analytical, assertive and motivated
  • Must be willing to work on a Night Shift Schedule: 9:00 PM – 6:00 AM MNL Time

Why Diversify?

Since 2012, Diversify has created a culture where its people come first. With locations in Makati and BGC, working with Diversify means access to quality work spaces, the latest infrastructure and resources that have made them one of the leading offshore services providers in Metro Manila. You will immerse yourself in an open, widely diverse office culture where no idea is small enough and you constantly stay engaged with each other.

Position Overview

Experience Diversify: Your Future Simplified